13 December 2011
Canvassing

Have you ever had someone knock on your door and ask if you need new windows, new gutters, new siding, etc.? I have had several of these canvassers come to my neighborhood and home. Sometimes these canvassers come during dinner time, sometimes during a bad time - very rarely at the perfect time. But is there ever a ‘perfect time’ for things like this?

Here are my thoughts on canvassers. Just like any business industry we come across, there are professional canvassers, very slick canvassers, and very unprofessional canvassers. When someone comes to my house representing a particular company, I quickly evaluate the individual, and my impressions of that person transfer to the company they represent. If I have an interest and they are professional, they have an opportunity to set an appointment. But if they are pushy or unprofessional, all bets are off.

Basically, I mirror their treatment and respect for me. If I tell them I’m in the middle of something and they ask if they can come back at a specific time, I’m going to hear them out when they come back. If they keep talking when I say I’m busy, I will politely ‘cut them off’ and let them know I am not interested in their company - even if I am. No second chances if they come across as disrespectful.

Also, I look at the way canvassers are dressed and how they talk. These all reflect the image of the company they are representing. From my experience, I know canvassing can be a challenging job, and they face a lot of rejection. But if they have a great attitude and act professional, I’m going to listen to what they have to say.

Finally, a good canvasser usually can present their information in 2-3 minutes. If it goes much longer, I lose interest and usually cut them off. The professionals know how to deliver the information quickly and concisely.

Posted by tyjs31 at 4:15 PM | Link | 2 Comments
Re: Canvassing
Great post, I'll be sure to pass it along to our canvassers.
Posted by homefix on January 25, 2012 at 12:32 PM

Re: Canvassing
This is a really good article for companies such as American Exteriors with canvassers. Canvassers present a face to the company and their demeanor is a direct reflection.
Nicely written.
Posted by marcus @ www.amext.c on September 12, 2012 at 12:13 PM

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