IMPORTANT NOTICE REGARDING GORELL WINDOWS & DOORS, LLC WARRANTIES
(Product sold prior to February 14, 2012)
On February 9, 2012, Gorell Windows & Doors, LLC went into Judicial Receivership in Allegheny County, Pennsylvania. On February 14, 2012, Soft-Lite Gorell LLC, a wholly owned subsidiary of Soft-Lite LLC, announced its intent to purchase certain assets of Gorell Windows & Doors LLC. The Receivership Court approved the sale on March 29, 2012. The Receivership Court Sale Order expressly protected Soft-Lite Gorell LLC from any Gorell Windows & Doors LLC liabilities, including warranty claims. While Soft-Lite Gorell LLC purchased the Gorell name and product styles, it had nothing to do with Gorell Windows & Doors. LLC prior to the sale and never manufactured any faulty Gorell Windows & Doors, LLC products.
For products sold prior to February 14, 2012, there is no warranty. Please contact the dealer you purchased the product from for help. If your dealer is no longer in business or does not support Soft-Lite Gorell LLC, replacement parts may or may not (very few product lines were retained) be available at a cost. If you are interested in receiving a quote for replacement parts, please call 1-330-528-3400 extension 4004. There is a charge of $25 to research the old Gorell Windows & Doors, LLC records to determine the parts needed and the cost of the replacement parts to you. The $25 will be refunded if you purchase the replacement parts.